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Archive for the ‘Communication’ Category

After many years as a hairdresser and a manager of salons, I have learned that the reason most people are unhappy is a lack of clear communication.  In fact, when someone is unhappy with their hair, 80% of the time it is lack of communication, not lack of skills.  It seems there is a really simple fix for this, right?  No.  Not always.  Case in point, the wrong number.

I was sitting in the living room when the phone rang.  Honey picked up the receiver but couldn’t read the caller id without his glasses, so he did what he always does, he passed the thing to me.  In a quick glance at the caller id, all I read was something “overnight”.  And here is what happened, I swear word for word.

Me: “Hello”

Breathy, sexy, syrupy voice on the other end: “Hi, this is Crystal.  I was calling to let you know that Brandi and Sugar are ready and waiting for you.”

Me: With a strange enough look on my face that honey has stopped what he is doing to watch and listen to try to figure out what is going on.  “Huh?”

Breathy, sexy, syrupy Crystal:  “Oh yes, they are so excited that you are coming, they can’t wait to see you!”

Me: Trying to figure out when prostitutes started calling people when they were late for their appointments, it’s not the doctors office after all.  “I’m sorry, I don’t know what you are talking about.”  Now honey is really staring, HARD.

Breathy, sexy, syrupy Crystal:  “Oh, this is the home number I have.  Hmm, did you get a new number recently, maybe it changed?”

Me: “No, this is my number and has been for a while.”

Breathly, sexy syrupy Crystal: “Oh, well, I’ll see if I have another number.  Bye now.”

After this odd exchange I just sat there for a minute turning over in my mind what just happened.  Honey kept staring and finally, when he couldn’t stand it anymore, asked me “What the hell was that?”  I told him and he and I both just sat there.  I finally asked him when prostitutes started phone calls with a business name on the caller id and called up people that were late for their appointments.  Of course he looks at me dumbfounded and says, “I never called one, how would I know?”

Curiosity finally got the better of me.  I looked at the caller id again, it said “Rover Overnight”.  I picked up my handy dandy laptop, and typed it into Google to find it was a dog groomer that also boarded fido and apparently Brandi and Sugar for pet owners that have to take off for a bit.  Boy do I feel foolish!   Maybe I should get my mind out of the gutter.  Maybe Crystal should explain herself a bit better.  Maybe I should just enjoy the world for exactly what it is.  Something of a mystery.

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