I am so disappointed. I used to write websites for airlines. It’s no small task they took on, but they had more than ample time to accomplish the job if they hired people who knew what they were doing. Apparently, they didn’t. I read on CCN today that by Oct 2, a grand total of six people had signed up.
I am just stunned. And not for the reason other people expect me to be. I have a dog in this fight. I am one of the rare people who really want’s to see ObamaCare wildly successful!!! I loose my insurance Dec 31, and I am trying desperately to shop for insurance, and figure out about this website that has some of my data but doubled up the number of children that are still dependents in my home. And now I’m being told that the security on the site is non-existent, really? I trusted these people with my ssn and my kids snn. I want to know how to get my info out of their database because I don’t trust it.
Apparently I’m not the only one who wasn’t able to sign up for insurance via the site, so they are now saying, just call and we will do it over the phone. And they have put a list of insurers available by county in ONE CONTINUOUS LIST. It is the most horrible way to lay out data I have EVER seen. Did I mention I used to write major data driven website software?
Usability experts all over the planet are now either cringing, crying or laughing. This is a hell of a way to run a railroad people.
Please fix it. Call me, I’ll explain about timeouts and data loops and why infinite loops kill sites and databases. I really want this to work. I really want the government to stop lying about it and just do their job. Health and Human Services Secretary Sebelius accidentally on purpose “not having the numbers with her” during the congressional hearings. Somehow I think she was too emabarssed to share the truth so she left a piece of paper on her desk so she could say she didn’t know. And then she wanted us to believe her. Seriously? Of course she knows the numbers!!! So does Jay Carney and Obama. Any ba can write a count query to give the EXACT numbers and time stamps to these people. If anyone thinks we believe they just don’t know, or that we will buy this anymore they are sadly mistaken. The people in charge need to be let go, they obviously have no project management experience. That includes the politicians in charge.
Please fix the mess you have made. Please stop asking Americans to pay for things that don’t work. All the government projects I’ve ever worked on had a time limit and a pay loss clause, if you are a day late it costs $x and if you are 2 days late, it costs $y. Why aren’t we hearing about this with these contractors? Just do your job and we will all be happier. Otherwise you should start practicing “would you like fries with that”. Because anyone else would have been fired by now.